Palautuskäytäntö

How do I return my order?

If it’s not a fit, you have 100 days to return your unworn items - FREE

The product being returned must be in an unused condition and returned along with the storage bag and bow that it arrives in.

If your return item arrives without the bag or bow, or is deemed unfit by our inspection team for any reason we reserve the right to deny your refund.

If you need to return your Cozee please email our team at help@trycozee.com with your order name and number, as well as the reason why you would like to return your Cozee.

Our Customer Service Team will then ask few mandatory questions regarding your return in order to for us to avoid people taking advantage of our system.

We will send you a return shipping label for free, that you will be required to attach to your original packaging before dropping it off at a post office.

Do returns cost anything?

Returns are FREE for all orders in Sweden and the EU.